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HELSEVEL-H-Gode og effektive helse-, omsorgs- og velferdstjenester

Integral Capacity and Operational Planning for Efficient healthcare services

Awarded: NOK 0.30 mill.

Strategy 2030 of the Mid Norway healthcare region (Helse Midt-Norge) clarifies that if we keep working like today, one of three people in the 2030 workforce will have to work in healthcare. This is an unsustainable increase from the current high level of one in five. In order to stay at the current level, the healthcare sector must realize a productivity growth of at least 4 % per year. Over the past decade, productivity growth in the sector has been falling behind. Clearly, the current approach is not sufficient to stabilize the workforce needs of healthcare. Our society has acute need for knowledge and insight into how this challenge can be met. Planning in hospitals is often characterized by being fragmented and department focused. This leads to sub-optimal workload balance for staff and strongly fluctuating access times for patients. Countering this requires integral planning and control of care pathways on a tactical level of control. This necessitates changing the hospital?s organization by introducing a centralized staff department that focuses on managing patient flows on a tactical level, enabling the use of capacity flexibility to alleviate the effects of short and intermediate term fluctuations in demand and supply. In the Netherlands, academic research by the CHOIR research group has led to successful implementation of this concept in hospitals, thereby increasing these hospitals? productivity while introducing patient-centeredness. The inherent complexity of integral planning and control necessitates the development of state-of-the art decision support tools, based on academic research in the operations research/operations management and business analytics domain. This work has resulted in the formation of CHOIR (2017) and the creation of a spin-of Rhythm. During the pre-project we will extend our collaboration with CHOIR.

Strategy 2030 of the Mid Norway healthcare region (Helse Midt-Norge) clarifies that if we keep working like today, one of three people in the 2030 workforce will have to work in healthcare. This is an unsustainable increase from the current high level of one in five. In order to stay at the current level, the healthcare sector must realize a productivity growth of at least 4 % per year. Over the past decade, productivity growth in the sector has been falling behind. Clearly, the current approach is not sufficient to stabilize the workforce needs of healthcare. Our society has acute need for knowledge and insight into how this challenge can be met. Planning in hospitals is often characterized by being fragmented and department focused. This leads to sub-optimal workload balance for staff and strongly fluctuating access times for patients. Countering this requires integral planning and control of care pathways on a tactical level of control. This necessitates changing the hospital?s organization by introducing a centralized staff department that focuses on managing patient flows on a tactical level, enabling the use of capacity flexibility to alleviate the effects of short and intermediate term fluctuations in demand and supply. In the Netherlands, academic research by the CHOIR research group has led to successful implementation of this concept in hospitals, thereby increasing these hospitals? productivity while introducing patient-centeredness. The inherent complexity of integral planning and control necessitates the development of state-of-the art decision support tools, based on academic research in the operations research/operations management and business analytics domain. This work has resulted in the formation of CHOIR (2017) and the creation of a spin-of Rhythm. During the pre-project we will extend our collaboration with CHOIR.

Activity:

HELSEVEL-H-Gode og effektive helse-, omsorgs- og velferdstjenester